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When do I get paid for reservations?

When you get paid for your reservations...

Property Managers with U.S. Bank Accounts

Your earnings for a reservation are automatically released to the bank account you link in Step 4 of your Getting Started Checklist. Your earnings are released in-line with your cancellation policy and will become available to you when the guest is no longer entitled to a refund.

To view the expected payout date for a reservation, go to the Reservation Details page. At the top of the page, click the aqua button "See Price & Payout Details."

A window will open with your payment details. Under the section "Payout Breakdown" you will see the date that your earnings are set to auto-release from Futurestay.

You can expect to see the funds in your bank account 1-3 business days after that date.  

Property Managers with Payoneer Accounts

Your earnings for reservations are released to the Payoneer account that you link in Step 4 of your Getting Started Checklist.

Reservation payments are batched and released to you in bulk, twice a month. Earnings are released in-line with your cancellation policy when the guest is no longer entitled to a refund.

To view the expected payout date for a reservation, go to the Reservation Details page. At the top of the page, click the aqua button "See Price & Payout Details."

A window will open with your payment details. Under the section "Payout Breakdown" you will see the date that your earnings are set to auto-release from Futurestay.

Your earnings will be included in the next scheduled Payoneer batch payment after the release date.  

Can I get paid through check, PayPal, or Venmo? 

No, Futurestay only provides direct deposit to U.S. Bank Accounts or with Payoneer, we transfer guest payments directly to your local bank account.

Questions? 

Reach out to your Connection Specialist if you have any specific questions about your reservation payments.

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