Smart Connections™

Frequency

Smart Connections provide a real-time sync, which means changes you make in Futurestay are instantly updated to all of your properties, wherever they are listed.

What is updated? 

Smart Connections instantly update your calendars in real-time with all reservation information: new bookings, modifications, cancellations, etc. 

Property content, pricing changes, photos, and other property information are also updated in real-time across all of your listing sites.

What reservation information do I get?

With Smart Connectionsyour reservations have:
— Guest name
— Guest contact information
— Guest questions, requests, and notes
— The channel the reservation was booked on
— The dates for the reservation
— The ability to cancel and refund the reservation as needed

iCal Sync

Frequency

iCal updates your calendars every few hours.  

This means that during the delay between updates, you are likely to receive bookings which causes conflicts between your calendars. 

With iCal, you manually have to update your reservations and communicate with guests to fix double bookings that happen between the delay in sync.

What is updated?

When iCal syncs, your calendars will update with your reservations. 

iCal sync does not update content or price changes. You would manually have to log into your software/platforms and update each listing with these changes.

What reservation information do I get?

Your iCal synced calendars will only show basic reservation information, such as:
— Guest name
— The channel the reservation was booked on

You will have to log into each channel's software to look for the other reservation information. 

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